[. . . ] c o m Models: CS5111/CS5113 Before using this telephone, please read the Important safety instructions on page 22 of this manual. For support, shopping, and everything new at VTech, visit our website at www. vtechphones. com. In Canada, please visit www. vtechcanada. com. The ENERGY STAR® program (www. energystar. gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines. Compatible with Hearing Aid T-Coil Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA1083 Compliant Logo is a trademark of the Telecommunications Industry Association. [. . . ] Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. If the product has been exposed to rain or water, or if liquid has been spilled onto the product. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the telephone base and/or handset has been damaged. Avoid using a telephone (other than cordless) during an electrical storm. Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk mode. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. SAVE THESE INSTRUCTIONS 22 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones. com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. · Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use. · Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. · Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. Allow up to one minute for the handset and telephone base to synchronize. If that still does not work, it may be necessary to purchase a new battery. · Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, call the local telephone service provider. · Remove and re-install the battery and use it normally until fully depleted, then recharge the handset in the telephone base for 16 hours. · If the above measures do not correct the problem, the battery may need to be replaced. [. . . ] If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. [. . . ]